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PowerTrust Certification of Compliance

PowerTrust products are manufactured to meet strict international quality standards for safety, performance, and durability.

With these certifications, PowerTrust guarantees high-performance and reliable energy solutions for homes and businesses.

PowerTrust inverters and generators are manufactured under strict quality control measures and are certified by globally recognized organizations, including:

CE Certified

Complies with European safety, health, and environmental requirements.

ROHS Certified

Free from hazardous substances, ensuring eco-friendly compliance.

IP66 Rating

Fully protected against dust and powerful water jets for durability.

ISO 9001 Certified

Meets international quality management standards.

Warranty

PowerTrust All-in-One Inverter – 1-Year Warranty

Warranty

PowerTrust Generator with WEICHAI ENGINE – 1-Year Warranty

PowerTrust Generator Warranty Policy

At PowerTrust, we are dedicated to providing high-performance generators built for durability and efficiency. To ensure customer satisfaction and long-term reliability, we offer a 1-year (12-month) warranty or 1,200 operational hours (whichever comes first) on key components of our generators.

This warranty covers manufacturing defects and faulty materials but excludes damage caused by misuse, improper maintenance, or unauthorized repairs. After the warranty period, we continue to offer technical support and spare parts at an additional cost.

Warranty Coverage

The following generator components are covered under warranty for the specified duration:

Generator Set Components

12 Months Warranty – Key structural parts such as the steel base, fuel tank, canopy frame, and electronic controller.

6 Months Warranty – Electrical and mechanical components, including the conductor, charger, and automatic transfer switch.

3 Months Warranty – Circuit protection and minor electrical components.

Warranty Policy

Diesel Engine Components

12 Months Warranty – Engine block.

6 Months Warranty – Major engine components such as the crankshaft, cylinder head, and piston rings.

Months Warranty –

Auxiliary engine parts, including the cranking motor, alternator, and oil pump.

Note: Some consumable parts such as filters (oil, fuel, water) and V-belts are not covered under warranty.

Warranty Exclusions

This warranty does not cover damage caused by:

Unauthorized repairs or modifications.

Failure due to improper use or maintenance.

Natural disasters or other uncontrollable factors. Altering or removing the product's serial number.

Operating in extreme environmental conditions (below -15°C, above 40°C, altitude over 1000m, or humidity exceeding 80%).

If a valid warranty claim is approved, we will provide free replacement parts (excluding shipping costs) and technical support.

PowerTrust Generator Accessories & Replacement Parts

At PowerTrust, we understand that maintaining a generator's performance requires access to reliable spare parts and accessories. To support our customers, we offer a range of replacement parts and accessories for purchase.

Whether you need major components or essential accessories for repairs or replacements, PowerTrust provides high-quality, compatible parts designed to keep your generator running at peak efficiency.

If any part of your generator is damaged or lost, you can easily purchase the necessary replacements directly from us. To ensure timely delivery, customers who need a specific accessory or replacement part should inform us in advance so we can arrange for it to be sourced from our mother company.

This guarantees that the exact part you need will arrive on time without unnecessary delays. For inquiries about accessories or spare parts, please contact our support team or visit the Accessories Section on our website.

For warranty claims, contact PowerTrust Support with your purchase details.

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